‘Grievance
Redressal / Escalation Matrix’
|
Details
of designation |
Contact
Person Name |
Address
where the physical address location |
Contact
No.
|
Email
Address
|
Working
hours when complainant can call |
|
Customer
Care
|
Chintan Shantilal Madhvani |
614, Star Chamber, Harihar Chowk, Rajkot,
Gujarat – 360001 |
8401889797 |
complaint@bewealthwise.in |
9 AM to 6 PM |
|
Head
of Customer Care |
Chintan Shantilal Madhvani |
614, Star Chamber, Harihar Chowk, Rajkot,
Gujarat – 360001 |
8401889797 |
complaint@bewealthwise.in |
9
AM to 6 PM |
|
Compliance
Officer |
Chintan Shantilal Madhvani |
614, Star Chamber, Harihar Chowk, Rajkot,
Gujarat – 360001 |
8401889797 |
complaint@bewealthwise.in |
9
AM to 6 PM |
|
CEO
|
Chintan Shantilal Madhvani |
614, Star Chamber, Harihar Chowk, Rajkot,
Gujarat – 360001 |
8401889797 |
complaint@bewealthwise.in |
9
AM to 6 PM |
|
Principal
Officer
|
Chintan Shantilal Madhvani |
614, Star Chamber, Harihar Chowk, Rajkot,
Gujarat – 360001 |
8401889797 |
complaint@bewealthwise.in |
9
AM to 6 PM |
1. Any Client can seek clarification to their
query or lodge a complaint in writing, orally, or telephonically. An email may
be sent to us at complaint@bewealthwise.in
2. A letter may also be written with their
query/complaint and posted at the below-mentioned address: 614, Star Chamber,
Harihar Chowk, Rajkot, Gujarat – 360001
The client can expect a
reply within 10 working days of approaching the Investment Adviser.
3. In case you are not satisfied with our
response, you can lodge your grievance with SEBI at https://scores.gov.in or
you may also write to any of the offices of SEBI. SCORES may be accessed
through SCORES mobile application as well, same can be downloaded from the below
link: